Upper is an AI-powered route optimization and management software for delivery and field service operations, streamlining planning, dispatch, and fleet management.
Upper provides an operating system for route planning, optimization, and management, designed to make delivery and field service operations more profitable. It consolidates route planning, dispatch, fleet management, proof of delivery, and customer notifications into a single platform. The system is built to reduce tab sprawl and manual stitching of data from multiple applications, offering a unified view of operations. The platform includes modules like Upper Crew for multi-vehicle teams, Upper Solo for individual drivers, CNS (Customer Notifications Suite) for automated customer updates, and AI Dispatcher for intelligent route sequencing and real-time re-optimization. It also features Fleet Management for tracking vehicle costs, maintenance, and compliance linked to routes. Upper is trusted by over 650 operations across various industries including waste management, medical courier, distribution, catering, and field services. Upper leverages AI to learn from operational patterns, enabling features like auto-sequencing routes, service-time learning, driver-skill matching, and real-time re-optimization based on changing conditions. It integrates with existing tools like e-commerce platforms, CRMs, and telematics systems, allowing for automated route planning based on triggers from these applications. The software is scalable, supporting operations from solo drivers to large fleets.
Integrations: Zapier, Shopify (implied), CRMs (implied), Telematics tools (implied), Finance tools (implied)
Platforms: Web, iOS, Android, Chrome Extension
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