Surface: The AI People Intelligence Platform

Categories: HR & Recruiting, Data Analysis, Automation / Agents | Pricing: Enterprise | Official Website ↗

Surface unifies people data, benchmarks key metrics, and generates actionable insights and finished work for HR teams to build high-performing organizations.

Surface is an AI-native people intelligence platform designed for HR teams. It integrates various HR data sources, including HRIS, employee listening tools, performance management systems, and recruiting platforms, to create a unified view of workforce signals. The platform applies expert judgment and peer benchmarks to transform raw data into actionable people intelligence. The platform's core functionality includes identifying insights, providing recommendations, conducting targeted listening, drafting policies, creating workflows, and generating board readouts. It features a "Surface Agent" that can produce reports, plans, policies, and communications based on company data and expert-built playbooks. Surface aims to help HR teams diagnose issues faster, act with greater confidence, and complete high-value work efficiently.

Key Features

Unified people data intelligence layer
Expert recommendations and insights
Surface Agent for generating finished work (reports, policies, plans)
Targeted listening capabilities
Policy drafting grounded in benchmarks
Multi-step expert-designed workflows
Board readout generation
Integration with various HR systems (HRIS, employee listening, performance, recruiting)

Pros

Unifies disparate HR data sources into a single intelligence layer.
Provides expert-driven recommendations and actionable insights.
Automates the creation of HR documents, reports, and communications.
Offers targeted listening to proactively address emerging issues.
Designed to accelerate HR decision-making and workflow efficiency.
Includes robust security and privacy measures, not using data for AI training.

Cons

Pricing is not transparent and requires contacting sales.
Specific AI capabilities beyond data unification and generation are not fully detailed.
Requires integration with existing HR systems, which may involve setup complexity.
Add-on features like Surface Listening and Learning incur additional costs.
No explicit mention of a free trial or self-service onboarding.

Use Cases

Preventing preventable attrition by identifying drivers and interventions
Designing talent practices and inclusion strategies
Developing manager training programs
Generating quarterly board reports on people metrics
Analyzing employee engagement and productivity trends
Drafting flexible work policies and related communications

Best For

HR teams in mid-to-large enterprises
People leaders focused on data-driven decision making
Organizations seeking to improve employee engagement and retention
Companies looking to streamline HR reporting and policy development

Integrations: Workday, Dayforce, UKG, BambooHR, Culture Amp, Peakon, Lattice, ADP, Greenhouse, Ashby

Platforms: Web

Watch demo on YouTube ↗

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