Modulate provides voice AI models and an enterprise platform for transcription, deepfake detection, PII/PHI redaction, and voice analytics.
Modulate is a frontier voice AI company that offers Velma, an Ensemble Listening Model (ELM) designed to understand conversations with full awareness of how something is said, not just what. Velma is available as an API for developers and as the engine behind Modulate's enterprise platform. It is trained on hundreds of millions of hours of real conversations to capture nuance, emotion, and intent. The platform and APIs enable enterprises and developers to fight fraud, ensure compliance, protect users, power real-time agents, transcribe noisy audio, and detect subtle vocal cues of deepfakes. Modulate's technology is applied across various industries, including CX & Contact Centers, IT & Helpdesk, Gaming & Social, and Financial Services, focusing on use cases like policy enforcement, fraud prevention, and AI agent guardrails. Modulate claims #1 accuracy and cost-effectiveness in conversation understanding, transcription, and deepfake detection. Their offerings include real-time diarization, emotion detection, accent identification, and multilingual support, with upcoming voice analytics features.
Integrations: CCaaS, VoIP, Telephony providers
Platforms: Web
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