Mirar AI

Categories: Chatbots & Assistants, Customer Support, E-commerce | Pricing: Freemium | Official Website ↗

Mirar AI turns social media DMs into an ordering system, using AI to automate menu display, answer questions, and process orders directly to POS.

Mirar AI connects Instagram, WhatsApp, and Messenger to a business's POS, allowing customers to order directly through DMs. Its AI agents handle menus, answer questions, take orders, and manage payments, delivery, and customer service, all without commissions. This system aims to streamline social media sales and reduce reliance on third-party delivery apps.

Key Features

Social media DM ordering system
AI-powered menu display and Q&A
Automated order processing to POS
Commission-free order taking
WhatsApp, Instagram, Messenger integration
Payment and delivery/pickup management
Complaint resolution and review boosting

Pros

Eliminates up to 30% commission fees from delivery apps
Automates ordering directly through social media DMs
Integrates with existing POS systems
No new apps or websites required for customers
Boosts Google reviews and handles complaints

Cons

Relies heavily on social media platforms
May require initial setup for menu and AI responses
No explicit mention of advanced analytics
Payment processing details not fully elaborated
Customer support response times are not specified

Use Cases

Taking food orders directly from Instagram DMs
Automating customer service for menu inquiries via WhatsApp
Processing commission-free orders straight to a restaurant's POS
Managing delivery and pickup logistics through social chat
Collecting customer feedback and boosting online reviews

Best For

Restaurants and food businesses
Small to medium-sized enterprises
Businesses with high social media engagement
Businesses looking to reduce delivery app costs

Integrations: Instagram, WhatsApp, Messenger, Facebook, POS

Platforms: web

Watch demo on YouTube ↗

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