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HeySam
Categories: Business & Sales, Customer Support, Productivity |
Pricing: From $45/month |
Official Website ↗
HeySam provides AI agents for sales teams, offering conversation intelligence, sales engineering support, RFP automation, and customer support bots.
HeySam offers a suite of AI agents designed to enhance sales team productivity and efficiency. It provides conversation intelligence by analyzing calls, emails, and Slack communications to generate notes, video summaries, CRM updates, and AI coaching. The platform integrates directly into Slack, aiming to provide insights without the high cost of traditional conversation intelligence tools.
Beyond conversation intelligence, HeySam includes an AI Sales Engineer that assists sales representatives in calls and Slack by answering product questions in real-time. It also features an AI RFP Copilot that automates the process of filling out RFPs by pulling answers from sales calls, Slack, documents, and previous RFPs, directly within Google Sheets. Additionally, an Ask AI Bot supports customers by providing answers from documentation or community forums.
Key Features
- Conversation Intelligence (notes, video summaries, CRM updates, coaching)
- AI Sales Engineer (live call and Slack support)
- AI RFP Copilot (RFP automation in Google Sheets/Docs)
- Ask AI Bot (customer self-service from docs/community)
- Sizzle Reels (2-min video summaries)
- CRM Integration
- Email Ingestion
- Slack Connect channel ingestion
Pros
- Provides unified intelligence across calls, emails, and Slack.
- Automates RFP responses directly within Google Sheets/Docs.
- AI Sales Engineer offers real-time support during sales calls.
- Generates concise video summaries and CRM updates.
- Integrates deeply with Slack for operational efficiency.
Cons
- Pricing is per agent and per seat, which can add up for comprehensive use.
- No explicit mention of custom model training for specific company needs beyond data ingestion.
- Relies heavily on Slack for core functionality and delivery.
- Starting price for the Ask AI Bot is relatively high.
- Does not replace sales engineers, but augments them.
Use Cases
- Automating CRM updates after sales calls
- Providing real-time product answers during sales calls
- Quickly filling out RFPs and questionnaires
- Generating concise summaries of sales conversations
- Coaching sales reps based on call performance
- Enabling customer self-service through an AI bot
Best For
- Sales teams
- Sales engineers
- Sales managers
- Companies using Slack for internal communication
- Startups looking for conversation intelligence without high costs
Integrations: Slack, Zoom, Microsoft Teams, Google Meet, Google Sheets, Google Docs, Gong (ingestion only)
Platforms: Web, Slack App, Chrome Extension
Watch demo on YouTube ↗
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