Ellie

Categories: Productivity, Automation / Agents, Business & Sales | Pricing: Freemium | Official Website ↗

Ellie is an AI email assistant that drafts replies in your voice for Gmail and Outlook, automating inbox management.

Ellie is an AI-powered email assistant designed to automate the drafting of email replies within Gmail and Outlook. It connects to your inbox, learns your unique writing style, tone, and sign-offs from your sent emails, and then generates replies that sound like you. The tool works overnight, preparing drafts in your inbox's drafts folder, ready for review and sending without requiring you to open a separate application or type prompts. Beyond personalizing replies, Ellie can be trained on your company's knowledge base, including websites, help centers, and pricing pages, to incorporate factual information into drafts. It also integrates with structured data sources like CRMs, order systems, and support tickets to pull live, accurate customer-specific details such as renewal dates or plan tiers. This allows Ellie to provide contextually relevant and factually correct responses for business communications.

Key Features

AI email drafting in your voice
Overnight auto-drafting
Native integration with Gmail and Outlook
Knowledge base training (websites, documents)
Structured data integration (CRM, e-commerce, helpdesk)
Multi-language support
Roles for different personas/knowledge bases
Auto-categorization of emails

Pros

Drafts replies that match your personal writing style and tone
Automates email replies overnight, saving significant time
Integrates directly into existing Gmail and Outlook workflows
Can be trained on company-specific knowledge and structured data for accurate responses
Supports multiple languages and different 'roles' for varied communication needs

Cons

Does not write cold emails, only replies
Limited number of replies per day on lower-tier plans
Auto-drafts not available on the 'Casual' plan
Requires access to email content to function
API integrations are not yet available

Use Cases

Automating routine email responses
Ensuring consistent brand voice in communications
Quickly responding to customer inquiries with factual data
Managing personal and professional inboxes more efficiently
Reducing time spent on email drafting daily

Best For

Busy professionals
Sales teams
Customer support teams
Founders
Recruiters
Individuals managing high email volumes

Integrations: Gmail, Outlook, Google Workspace, Microsoft 365, Exchange Online, Microsoft AppSource

Platforms: Web, Chrome Extension, Outlook Add-in

Watch demo on YouTube ↗

View full Ellie profile on Tools-Radar | Browse Productivity tools | Alternatives to Ellie

Tools-Radar is a free directory of 10,000+ AI tools — discover, compare, and choose the right AI software for your needs. Visit tools-radar.com