Artera

Categories: Healthcare, Customer Support, Automation / Agents | Pricing: Enterprise | Official Website ↗

Artera uses AI agents to automate patient communication workflows, reducing staff time and increasing revenue for healthcare organizations.

Artera provides the safest and most complete AI patient communications product, trusted by over 1,000 healthcare organizations. It transforms the patient experience by deploying AI agents (voice and text) that support front desk staff and improve patient access for tasks like self-scheduling, intake, forms, and billing. Artera offers scalable solutions, including AI-powered consoles with Co-Pilot Agents, Semi-Autonomous Flows Agents, and Fully-autonomous AI Agents, allowing organizations to adopt AI at their own pace. The platform is built on a decade of healthcare workflow expertise, offering hundreds of pre-validated workflows and seamless integration with leading EHRs and digital health vendors. Artera helps healthcare providers streamline communication, engage patients, free up staff, and improve patient outcomes across various specialties.

Key Features

AI-powered console with Co-Pilot Agents
Semi-Autonomous Flows Agents
Fully-autonomous AI Agents
Integrates with EHRs and digital health vendors
Pre-validated healthcare workflows
Voice and text virtual agents
Self-scheduling
Patient intake and forms
Billing support
Patient follow-up

Pros

Reduces staff time by 72%
Recoups $1.6M per use case
98% customer renewal rate
Engages over 100M patients annually
Offers scalable AI solutions
Designed for various medical specialties
Proven track record with over 1,000 healthcare organizations

Cons

Pricing details are not publicly available
Requires integration with existing healthcare systems
Specific implementation timeframes are not mentioned

Use Cases

Improving patient access
Automating self-scheduling
Streamlining patient intake and forms
Managing patient billing inquiries
Facilitating patient follow-ups
Reducing staff workload
Increasing patient response rates
Collecting outstanding payments

Best For

Healthcare organizations
Specialty groups
FQHCs
Large IDNs
Federal agencies
Physician practices and clinics
Health systems

Integrations: EHRs, Digital health vendors

Platforms: web

Watch demo on YouTube ↗

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